Text

Balloon Care

We want you to enjoy your balloons for as long as possible, so here are a few little pointers to make that possible. Balloons can be very temperamental, and do not like extreme temperatures. So they are best kept at room temperature. If you are collecting your balloons from me, and it's  a warm day, please make sure your car is nice and cool as helium expands in warm temps (and contracts in cold). If they get too hot foil balloons can over-inflate, spring a leak and look all floppy (this is irreversible), and in the worst case they can burst, as can latex balloons.  🎈🎈

Keep balloons away from lights, radiators and uneven or sharp surfaces - all of these can cause them to pop.

Balloons are not toys. They are decorative items, which can become damaged if thrown or waved around vigorously. This will undoubtedly reduce the float time and, ultimately, the life of your balloon. If a balloon should burst, this should immediately be removed and discarded as broken balloons are a choking hazard for children (especially those under 9 years old)

We use only high quality products, and take great care in the production of our designs to ensure that they last as long as possible. Unfortunately we cannot guarantee the float time of any of our balloons as this is affected by outside elements and conditions. Therefore, once collected or delivered, balloons are out of our control. 

Since personalised products cannot be resold, all sales of such products are final, and no refunds can be given unless a product is proven to be faulty. Any such faults must be reported immediately, and the product returned for inspection within 24 hours of receipt. 

Safety instructions for opening gift stuffed balloons

On receiving a large balloon full of goodies, your first instinct may be to grab a pin and pop it. Whilst this may be fun please bear in mind that this could cause the contents to spread far and wide, potentially causing injury. Here are a few steps to minimise such danger

All of our stuffed balloons are closed using either a balloon clip or a long balloon, rather than being tied. This can be found underneath the large bow or small balloons on the top. First, remove and discard the balloon clip/long balloon. Keep this away from children and babies as it is very small and is a choking hazard.

Allow all the air to escape slowly. Once all the air is out, very carefully cut the balloon to release the contents. 

Do not burst or deflate the balloon too quickly as there will be a risk of flying contents and/or the balloon breaking up into small pieces.

Never allow a child to play with a broken or deflated latex balloon as this is a choking hazard.